(policy updated November 14, 2016)
WHAT INFORMATION DO WE COLLECT AND HOW IS IT USED?
When you register or place an order on our website, you will need to provide your name, mailing address, e-mail address, phone number, and credit card information (only when placing an order). This allows us to process and fulfill your order and to notify you of your order status. However, we do not store credit card information for future use. When you purchase something from our Website, your billing address and credit card information are transmitted securely through our PCI-compliant payment gateway processor, but we do not store any of your credit card information. This may mean an extra step for you when you re-order and you have to re-enter your credit card information, but it should give you peace of mind to know we don't store it. During the checkout process, you will also have the option to subscribe or not to our newsletter, by checking or unchecking the “subscribe button.” If you choose to subscribe, we will add your email to our newsletter distribution list. If in the future you do not want to be on the email list, you can always unsubscribe by clicking “unsubscribe” at the bottom of the latest email you’ve received or by emailing us at firstname.lastname@example.org and telling us to take you off the newsletter email list. Please note it can take up to two weeks for our newsletter list to be updated.
Our website offers an anonymous “guest” shopping feature whereby visitors who want to purchase products can elect not to register an account. Those who elect to shop and purchase anonymously will be asked only for information necessary to complete and process the transaction. Information provided by anonymous shoppers will be retained only as necessary to process the transaction and maintain LEAP Organics LLC’s sales records.
OTHER INFORMATION COLLECTED
You sometimes may voluntarily sign up to be notified and informed of certain information, like when you sign up for our newsletter or submit a question through our Contact Us form. We may collect your name, e-mail address, and phone number in order to send you the requested information and to respond to you, but that's it. In addition, there may be times when you enter a contest or other promotional feature, and we may ask for your name, address, e-mail address, phone number, and other personal preferences so that we can administer the contest and notify people.
First and foremost, we will not sell, rent, or trade your email address. We hate it when companies do this to us and we end up getting spammed, so we won't do it to you. When you checkout, we always ask for your email as this allows us to send you confirmation emails to track and confirm your order details. You can also click to "opt-out" or “opt-in” to receive promotions, emails, newsletters, and updates just from LEAP Organics. If you keep the “opt-in” button checked, we won't fill your inbox with a lot of stuff, but we would love to be able to keep you updated on all things LEAP. If you don't want us to do so, you're free to choose that, too.
We offer Secure Socket Layer (SSL) technology to help protect the security of your online order information. SSL technology encrypts your order information to help protect it from being decoded during the order transmission process. Once you enter the checkout page, your computer will begin communicating with our payment gateway and merchant processor in secure mode. You can tell that you are in secure mode by seeing the "http" in the web address bar change to "https." Or, depending on your browser, you might see either a padlock or a solid key in the lower section of the browser window.
While we follow these and other security measures on our website, please note that 100% security is not always possible. We strive to ensure the security of your personal information on our systems, but unfortunately, no security measures are perfect or impenetrable, and data transmission over the internet cannot be guaranteed 100% secure. We cannot and do not ensure or warrant the security of any information you transmit to LEAP Organics LLC, and you do so at your own risk. Sorry for making it sound so scary.
LINKS TO OTHER SITES
KEEPING TRACK OF VISITS
DISCLOSING INFORMATION TO OUTSIDE PARTIES
This website depends, in part, on some functionality provided by third party vendors, and some of your information may pass through this system to these vendors in order to complete your online shopping process and experience. For example, we need to submit your mailing address to the shipping companies and postal carriers when creating a shipping label for your package, and we also securely pass your billing and credit card information through our payment gateway to your credit card or bank company to complete the billing process.
In addition, while we hope this never happens, we would need to disclose your personal information and/or our web server log files when required by law or in good-faith belief that such actions are necessary to comply with the law or a legal process, cooperate with the investigations of purported unlawful activities, and/or protect and defend the rights or property of LEAP Organics LLC and its visitors. In the event of a sale of merger of LEAP Organics LLC, our customer lists (not credit card information) may be shared with the merged or purchasing entity.
PRIVACY OF YOUNG CHILDREN
LEAP Organics LLC is concerned about the privacy of young children, and we do not knowingly collect any personal information from a child under 13. LEAP Organics LLC does not sell products for purchase by children, and any children's products we might sell are strictly for purchase by adults only. If you are under the age of 18, you may only use our Website with the involvement of a parent or guardian. In cases where a parent or guardian has authorized a minor to use this Website, that parent or guardian recognizes that they are fully responsible for the online conduct of the minor, as well as the consequences of any misuse by the minor. The parent or guardian also acknowledges that LEAP Organics LLC has no obligation to monitor the content accessible on our through this Website.
TERMS AND CONDITIONS
Please also visit our Terms and Conditions page on our website which establishes the use, disclaimers, copyrights, and limitations of liability governing the use of the entire LEAP Organics LLC website.
POLICY CHANGES & CONTACT
Thanks for reading, and we hope you enjoy your experience on our Website and with our products.